Privacy Policy

Effective Date: July 29, 2026

Hotel Holiday Resort (“we,” “our,” “us,” “the Resort”) operates the website puriholidayresort.com. This Privacy Policy explains how we collect, use, store, and protect information from guests and visitors who use our website, make reservations, apply for membership, or otherwise interact with us. By using puriholidayresort.com or booking a stay with us, you agree to the practices described in this policy.

1. Information We Collect

a) Information you provide directly

Full name, email address, and phone number when you submit a Reservation Inquiry or Contact form
Check-in and check-out dates and room preferences when checking availability
Billing details and payment information when purchasing a Privilege Membership card or making an online payment
Government-approved photo identity details of adult guests, collected at the time of physical check-in at the property
Any information you share when subscribing to our newsletter

b) Information collected automatically

IP address, browser type, device type, and general location data
Pages visited, time spent on the site, and referring links
Cookies and similar tracking technologies used to improve site performance and remember your preferences

c) Information from third parties

If you interact with us through Instagram, Facebook, Twitter/X, or TripAdvisor, information visible through those platforms may be shared with us as permitted by their respective privacy settings.

2. How We Use Your Information

Process and confirm room reservations and Privilege Membership applications
Respond to inquiries submitted via our Contact or Reservation Inquiry forms
Verify guest identity at check-in as required under applicable hospitality and local regulations
Send booking confirmations, offers, and our weekly newsletter (only if you have opted in)
Improve our website functionality and guest experience
Prevent fraud, including protecting guests from third-party websites or individuals falsely claiming to represent Hotel Holiday Resort
Comply with legal, tax, and regulatory obligations

3. Fraud Prevention Notice

Hotel Holiday Resort only accepts bookings and payments through this official website, puriholidayresort.com, or our verified contact numbers and email. We are not responsible for any payments made to third-party websites, individuals, or bank accounts claiming to represent the Resort. We encourage guests to verify booking details directly with us before making any payment.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share limited information with:

Payment processors, strictly to complete transactions for memberships or bookings
Government or local authorities, where required for guest identity verification or legal compliance
Service providers who support our website operations (e.g., hosting, email delivery), under confidentiality obligations

We do not share guest identity documents collected at check-in with any external party except where legally mandated.

5. Cookies

Our website uses cookies to enhance browsing experience, remember your check-in/check-out selections, and analyze site traffic. You can disable cookies through your browser settings, though some website features (such as the availability checker) may not function properly without them.

6. Data Retention

We retain reservation and guest information only for as long as necessary to fulfill the purpose it was collected for, including any period required to meet legal, accounting, or regulatory requirements.

7. Data Security

We apply reasonable technical and organizational safeguards to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission or storage system can be guaranteed 100% secure.

8. Your Choices

Unsubscribe from our newsletter at any time using the link provided in our emails
Request access to, correction of, or deletion of your personal data by contacting us using the details below
Decline to provide certain information, though this may limit our ability to process your reservation

9. Children’s Privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from minors without the involvement of a parent or guardian, particularly given that ID verification is required only for adult guests at check-in.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.

11. Contact Us

For any questions or requests regarding this Privacy Policy or your personal data, please contact us:

Hotel Holiday Resort
Mobile: +91-8722512965
Address: Chakratirtha Road, Puri, Odisha 752002
Email: info@holidayhotelpuri.com/
Website: https://holidayhotelpuri.com/